Your phone assistant now hands calls to colleagues, takes callback requests and follows your rules. Plus: LinkedIn in your inbox and 20% for every referral.
Your phone assistant now does more of the work
Call handover. Callers who need a person get transferred straight to one. You choose which colleagues and numbers the assistant may hand calls over to, and when each one is reachable. Before connecting, it asks for the caller's name and concern and notes both in the call log, so you see who was handed over and why.
Callbacks and messages. When nobody can take the call, the assistant records a callback request or a message, including the caller's preferred time. The right colleague gets an email, and you track every request in the dashboard until it's done. Turn it on with two switches in the assistant's settings.
Rules and procedures. Give your assistant fixed business rules it always follows, and detailed procedures it loads only when they're needed. You can require a procedure to be completed before the assistant books a meeting, transfers a call or records a request, for example an eligibility check. Custom prompts can also be longer now, and the editor shows how much a longer prompt affects answer speed.
LinkedIn beta: messages and outreach in meetergo
Connect your LinkedIn account and answer LinkedIn messages in the Conversations inbox, next to WhatsApp, email and chat. You choose whether your teammates can see your LinkedIn inbox.
For outreach, build lead lists from a LinkedIn search, Sales Navigator, a post, an event, a CSV file or your CRM. Campaigns then work through profile views, likes, connection requests and messages, from one or more accounts. Workflows can also send a connection request or a message after a booking, a meeting or a deal change.
Open Conversations → Channels → LinkedIn to get started. Each connected account needs a LinkedIn seat, from €24.90 per account per month (launch price, yearly billing).
Recommend meetergo and earn 20%
Know someone who would like meetergo? Share your invite link and earn 20% of what they pay for 12 months. The people you invite get 50% off their first 3 months on a monthly plan, or 12.5% off their first annual invoice.
Find your link under Refer: earn 20% in the sidebar. It's also available as a QR code, and you can send it straight from the page. Your stats show clicks, signups and paying customers. Commission is paid out once a month as meetergo credit.
If you work with clients and want to set up meetergo for them, take a look at the Partner program. It pays up to 35% for as long as your customers pay.
All Changes
New Features
- Phone call handover: The phone assistant transfers callers to colleagues you allow.
- Phone callbacks and messages: The assistant records callback requests and messages, notifies the right colleague and tracks follow-up.
- Phone rules and procedures: Set fixed rules and procedures, and require a procedure before booking, transferring or recording a request.
- LinkedIn beta: Answer LinkedIn messages in the inbox and run outreach campaigns from lead lists.
- Referral program: Earn 20% for 12 months for every company you refer. They get 50% off their first 3 months.
- Search everything: A search field at the top of every page finds any app, setting, integration, contact or deal, and searches the help center when nothing matches.
- Create from anywhere: Create contacts, deals, companies and tasks from the New menu or straight from search. Log notes, calls and emails with one "Log activity" button.
- Voice memos in the mobile app: Record a voice memo on a deal or contact. Mira summarises it, suggests tasks and files what you approve.
- Session cards: Sell bundles of sessions on your booking pages. Buyers book with their credits, and you manage their credits in the dashboard.
- Lexware Office: Sync invoices and payments with Lexware Office.
- Telegram: Answer Telegram bot messages in the inbox.
- Drag to reschedule: Move bookings by dragging them in the calendar.
- Price options: Offer several prices for one meeting type. The chosen option appears on the invoice.
- ActiveCampaign: Record bookings in ActiveCampaign as notes and deals.
- New booking languages: Booking pages are now available in Portuguese, Russian and Ukrainian.
- Your own sidebar: Every user can arrange their own sidebar.
- Website chat across pages: The website chat keeps the conversation when a visitor opens another page.
- Website knowledge scope: Choose which part of your website Mira reads, and restore pages you removed.
- Transcribe a recording: When a meeting's captions don't come through, you can transcribe the notetaker recording from its audio.
- Meeting polls: Choose the meeting channel when finalizing a poll. A video link is created automatically.
- Calendar invite toggle: Switch off the calendar invite attached to booking emails.
- Contact upload folders: Files uploaded through bookings and forms are filed into one folder per contact.
- Contact tags per booking page: Everyone who books a page is tagged in the CRM automatically.
Improvements
- Mobile meeting list: Meetings are grouped by day and searchable by name, email or title.
- Sort contacts by tags: Sort the CRM contact table by tags.
- Contact while booking: Create a new contact from the contact search when booking a meeting from the calendar or creating a deal.
- Contacts without email: Contacts no longer need an email or phone number.
- Longer phone prompts: Phone assistants accept longer custom prompts and show their estimated effect on answer speed.
- Website knowledge: Reads your starting page first, keeps added pages up to date and treats URL variants as one page.
- Personal Microsoft accounts: Signing up with a personal Microsoft account connects your Outlook calendar automatically.
- Website chat take-over: The inbox only offers to take over a chat when the visitor can actually see your replies.
- Accessibility: Booking pages and forms work better with keyboards and screen readers.
- Clearer booking step: The booking page shows what is being booked and why before it asks for an email.
- Double opt-in: The email and booking page make clear the request needs a click, and unconfirmed requests get a follow-up.
- Cancellation reasons: Cancellation reasons can be up to 1000 characters and span several lines.
- Team colors in emails: Booking email buttons and links use the team color.
- Partner invites: Invite links from meetergo Partners show the partner's company name and logo.
- Exchange calendars: Exchange users can stop checking their calendar for conflicts.
Fixes
- Calendar display: All-day events, overnight blockers and multi-day events now display correctly across timezones and daylight-saving changes.
- Company holidays: Company holidays no longer appear in the personal calendar view.
- PayPal: Multi-slot payments go through, and payers are no longer asked for a delivery address.
- kMeet: Moving or cancelling a booking now updates its kMeet conference too.
- Microsoft Teams links: Bookings reliably get a Teams link again.
- Forwarded email: Emails forwarded from your own mailbox to your meetergo inbox address now arrive.
- Deleted website chats: When you delete a website chat, the visitor's chat now ends cleanly.
- WhatsApp reminders: Reminders reach phone numbers entered without a country code.
- Group bookings: A guest who leaves a group booking no longer gets reminders, and every guest's billing address is shown.
- Calendar files: Calendar files use the booking's language.
- Newsletter editor: Uploaded images show again.
- Form PDFs: Form PDFs print in page order.
- E-signatures: Signed copies are delivered after finalization, and phone signers get a sign button below the document.
- Long dropdowns: Long dropdown menus scroll instead of running off screen.
- Screen sharing in Connect: The whole shared screen is visible again.
- Schedules: Applying a schedule to users now changes their hours.
