Which channels can I connect?

Website chat, email, WhatsApp, Instagram, Telegram, Facebook Messenger, LinkedIn, calls from the AI phone assistant and chats from your client portals. Which ones you get depends on your plan: portal chats from Light, website chat, email and Telegram from Suite, WhatsApp, Instagram and Messenger from Suite. You add the AI phone assistant to any plan, from €99 per month. LinkedIn outreach is included in Premium: one account per person, so 3 with the people included and one more with each further person.

Do I have to set up every channel?

No. A channel shows up in the inbox as soon as it's set up or has conversations. Start with what you use and add more later.

How does my team work together in the inbox?

Every conversation has exactly one owner. On top of that you get labels, internal notes, priority, snooze, the statuses Open, Later and Done, and saved replies. You can close, mark as read, assign or snooze several conversations at once.

Does Mira reply automatically?

In website chat, Mira answers visitors until someone on the team takes over. On WhatsApp you choose between auto, where Mira replies herself, and draft, where she suggests replies and you send them. On the other channels your team replies, with saved replies to speed things up.

Which email mailboxes work?

You forward emails to your own address in meetergo, connect a Microsoft 365 mailbox, or connect any other mailbox via IMAP and SMTP, including Gmail. Replies go back in the same thread.

Do calls show up in the inbox too?

Yes, calls from the AI phone assistant. Each call becomes a conversation with outcome, summary and transcript that you can assign and follow up on.

Where are messages stored?

meetergo stores conversations on servers in Germany. Messages via WhatsApp, Instagram and Messenger technically run through Meta, and LinkedIn messages through LinkedIn, just as with any other provider.

Does meetergo replace a separate messaging tool?

For most teams, yes: the inbox covers the common channels, assignment, labels, notes and AI replies. meetergo adds CRM, booking, client portals and the AI phone assistant in the same interface. SMS, however, is not available in the meetergo inbox.

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meetergo

Inbox

Every enquiry in one inbox

Name: meetergo Inbox
Price: 79.00 EUR

WhatsApp, Instagram, Facebook Messenger, Telegram, email and website chat in one place. Your team replies from one window.

Start for free Compare plans

InboxAll channels

Laura Fischer9:12WhatsApp: Does Thursday at 10:30 work?
Tim Becker8:47Email: Got the proposal, thanks. One question
Website visitor8:30Website chat: Is there a trial?
Call from Jana WolfyesterdayPhone: Mira: callback noted for tomorrow
Daniel RothyesterdayLinkedIn: Sure, send me the link

ReplacesManyChatWatiIntercom

From Suite

€79per month3 people included€19 per additional personbilled yearly

Channels

Wherever your customers write, it lands here

Connect the channels you use. Each one shows up in the inbox as soon as it's set up, with its icon on every conversation.

WhatsAppFrom SuiteWhatsApp Business with templates, voice messages and Mira in auto or draft mode.
InstagramFrom SuiteDirect messages to your Instagram account, next to every other conversation.
Facebook MessengerFrom SuiteMessages to your Facebook Page, connected in one click with "Connect with Facebook".
TelegramFrom SuiteYour own Telegram bot. Set it up with a token from @BotFather.
EmailFrom SuiteA forwarding address, Microsoft 365 or any mailbox via IMAP. Replies stay in the thread.
Website chatFrom SuiteMira answers website chats around the clock until your team takes over.
PhoneAdd-onCalls from the AI phone assistant with outcome, summary and transcript.
LinkedInFrom PremiumLinkedIn messages from your team's connected accounts, private or in full.

No more eight tabs and eight logins

Without a shared inbox, every request sits in a different tool. With meetergo, your team sees everything in one place.

Without meetergo

WhatsApp WebOutlookInstagramLinkedInTelegramFacebookCallbacks.xlsxClient portal

Nobody knows who has already replied.
A customer's history is scattered across five apps.
Weekend requests slip through the cracks.

With meetergo

meetergo · Inbox

Sarah Nowak
Thomas Brandt
Lena Hartmann

Every conversation has exactly one owner.
The history across all channels sits on the CRM contact.
Mira answers website chats, even at night.

01
Clear who handles what
Thomas BrandtRe: Partnership for business customersHigh
Assign
Jonas
Amira
David
Unassigned
Snooze
Later today
Tomorrow morning
Next week
Jonas · Internal noteAmira, can you take this one? Brandt & Partner already got a quote from us last year.
/Partnership requestSaved reply
Assign every conversation to one person, set priority and labels, snooze it until tomorrow. Coordinate in internal notes right next to the thread.
- Views for Assigned to me, Unassigned, Unread and Priority
- Open, Later, Done: when the customer writes again, the conversation reopens by itself
- Up to 200 saved replies, inserted into any conversation with /
02
The customer, not just the message
Sarah NowakManaging Director, Nowak BeratungContact matched
Next meeting
Thu, 3:00 pm · Quote review
Last meeting
Mon, 11:00 am · Intro call
History across all channels
Asks to rescheduleToday
Quote questions answeredMon
Opened quote in portalYesterday
Received quote by emailFri
Connected with Jonas2 weeks ago
Next to every conversation you see the CRM contact with upcoming and past meetings. meetergo suggests the matching contact by email, phone number or name.
- History across WhatsApp, email, LinkedIn, calls and portal on the contact
- See upcoming and past meetings without switching windows
- Create a task straight from a conversation
03
Mira helps answer
Visitor on /pricingWebsite chat · just nowMira is replying
Is solar worth it for an office building with an 800 m² roof?
With that much roof space, usually yes. A free initial consultation gives you the most accurate answer. Does Thursday at 10 am work for you?
Meeting bookedThu, 10:00 am · Consultation with Jonas
Take overWhatsAppAutoDraft
In website chat, Mira answers questions from your knowledge base and books meetings until someone on the team clicks "Take over". On WhatsApp, she replies automatically or writes drafts for you.
- Take over and hand back in one click
- WhatsApp modes: auto or draft, with pause and away hours
- Answers from your knowledge base, meetings booked right in the chat
04
Calls land in the inbox too
Dr. Felix BauerIncoming call · today, 9:12 amBooked
Summary
Wants to connect the practice to a solar system
Consultation booked for Tuesday, 10:30 am
Asks for documents by email in advance
Transcript
Assistant: Nordlicht Solar, good morning. How can I help?
Bauer: I'd like to book a consultation for our practice.
Assistant: Of course. I have Tuesday at 10:30 am free. Does that work?
2:41Assign
The AI phone assistant answers calls and books meetings. Every call shows up as a conversation, with outcome, summary and full transcript.
- Outcome at a glance, for example Meeting booked
- Summary and transcript to read back
- Assign and follow up like any other channel

Plans

Which channel in which plan

The inbox costs nothing extra. It shows the channels your plan includes.

WhatsApp
Free
Not included
Light
Not included
Suite
Included
Premium
Included
Instagram
Free
Not included
Light
Not included
Suite
Included
Premium
Included
Facebook Messenger
Free
Not included
Light
Not included
Suite
Included
Premium
Included
Telegram
Free
Not included
Light
Not included
Suite
Included
Premium
Included
Email
Free
Not included
Light
Not included
Suite
Included
Premium
Included
Website chat
Free
Not included
Light
Not included
Suite
Included
Premium
Included
Phone
Free
Add-on
Light
Add-on
Suite
Add-on
Premium
Add-on
LinkedIn
Free
Not included
Light
Not included
Suite
Not included
Premium
Included

Which channel in which plan
Channel	Free	Light €12.90per person per month	Suite €79per month3 people included	Premium €149per month3 people included
WhatsApp	Not included	Not included	Included	Included
Instagram	Not included	Not included	Included	Included
Facebook Messenger	Not included	Not included	Included	Included
Telegram	Not included	Not included	Included	Included
Email	Not included	Not included	Included	Included
Website chat	Not included	Not included	Included	Included
Phone	Add-on	Add-on	Add-on	Add-on
LinkedIn	Not included	Not included	Not included	Included

You add the AI phone assistant to any plan, from €99 per month. LinkedIn outreach is included in Premium: one account per person, so 3 with the people included and one more with each further person. Prices on yearly billing, excl. VAT.

Pricing

One price for the team

Light per person. Suite and Premium with 3 people included. AI comes with every plan.

How many are you?

Free
Try it out
€0a month
Up to 3 people
Free forever
Start for free
No credit card
Light
Clients book with you
€10.32instead of €12.90a month
per person
For the first year, then €12.90 a month
Try for free
7 days, no credit card
Everything in Free, plus
- New in Light
- Mollie
For comparison: Calendly Teams €16 per person (Source)
Recommended for teams
For incoming enquiries
Suite
Every enquiry answered, through to the invoice
€49.50instead of €99a month
3 people included
For the first year, then €99 a month
Try for free
7 days, no credit card
Everything in Light, plus
For winning new customers
Premium
Win new customers. Under your brand
€89.50instead of €179a month
3 people included
For the first year, then €179 a month
Try for free
7 days, no credit card
Everything in Suite, plus
- One per person
- To contacts who opted in
- Companies, not people