WhatsApp Business Integration for meetergo
Connect your WhatsApp Business number through Meta's official platform. Reminders go out automatically, and replies land in your team inbox.
meetergo connects directly to Meta's official WhatsApp Business Platform. You link your number in a Meta window, create message templates and turn them into workflows: booking confirmation, a reminder before the appointment, a follow-up after it. Everything customers send to your number lands in the meetergo inbox, where your team answers in the browser or in the meetergo app. If you already use the WhatsApp Business App, you can connect the same number and keep using the app as before. Chats, away messages and calls stay where they are. WhatsApp Business is included in the Premium plan. More on meetergo.com/apps/whatsapp.
Key Features
What you get with meetergo + WhatsApp Business
Automatic reminders
Confirmations, reminders and follow-ups go out as Meta-approved templates. They arrive even if the guest has never messaged you.
Team inbox
Customer replies land in the meetergo inbox. Your team assigns conversations, labels them and answers in the browser or the app.
App and platform side by side
Connect the number you already use in the WhatsApp Business App. The app keeps working while meetergo sends in the background.
Official Meta connection
meetergo uses Meta's WhatsApp Business Platform directly. You create templates in meetergo and submit them for review from there.
How It Works
How to connect WhatsApp Business to meetergo
Link your number through Meta, register it and set up your first automatic message.
Start the connection
Open Integrations, pick WhatsApp Business and click Connect. If the number already runs in the WhatsApp Business App, choose Connect existing WhatsApp Business App, otherwise set up a new number.
Confirm in the Meta window
Sign in with your Facebook account, pick or create your WhatsApp Business Account and enter your number. For the app, you then scan a QR code with your phone.
Register the number and add a template
Register the number with a 6-digit PIN until it shows Connected. Then create a template and, once Meta approves it, use it in a workflow.
Use Cases
How teams use meetergo + WhatsApp Business
Fewer no-shows
A WhatsApp reminder the day before, with links to reschedule or cancel. People who can't make it tell you instead of just not showing up.
Practices and salons
You already chat with clients in the WhatsApp Business App. Connect the same number and booking confirmations run through meetergo automatically.
Team support
Several people answer messages to one number. In the inbox everyone can see who has taken which conversation.
FAQ
Frequently Asked Questions
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