Telegram Integration for meetergo
Connect a Telegram bot and answer its messages in the shared inbox, next to WhatsApp, email and chat.
The Telegram integration turns your Telegram bot into a channel of the meetergo inbox. Every message someone sends your bot becomes a conversation your team can assign, label, snooze and answer. Your replies are sent by the bot into the same Telegram chat. You create the bot in two minutes with @BotFather, then paste its token into meetergo. Each person gets one conversation, and the messages show up on the contact's timeline in the CRM. Telegram is included in the Suite plan and above.
Key Features
What you get with meetergo + Telegram
One inbox for every channel
Telegram conversations sit next to WhatsApp, email, live chat and LinkedIn. Your team works one list instead of five apps.
Assign, label, snooze
Assign conversations to a teammate, sort them with labels and snooze them for later, like any other channel.
Reply through your bot
Your reply goes out as a message from your bot into the same Telegram chat. Customers see your bot's name, not someone's private number.
On the contact timeline
Telegram messages appear on the contact's timeline in the meetergo CRM, next to meetings and other conversations.
Set up with one token
Create a bot with @BotFather, paste the token, done. No developer, no webhooks to configure.
Clear feedback on errors
If someone blocked your bot, the reply fails and the inbox tells you, instead of swallowing it silently.
How It Works
How to connect Telegram with meetergo
Create a Telegram bot and connect it to the meetergo inbox.
Create a bot with @BotFather
Open @BotFather in Telegram, send /newbot and choose a name and a username that ends in "bot".
Copy the token
BotFather sends you a token. Treat it like a password.
Paste it into meetergo
Open Conversations → Channels, select Set up for Telegram and paste the token.
Test it
Open your bot in Telegram, tap Start and send a message. It appears in the inbox within seconds.
Use Cases
How teams use meetergo + Telegram
Customer service on Telegram
Link your bot from your website and email signature. Requests land in the team inbox, where everyone sees who is answering.
Communities and courses
Participants send their questions to the bot. You answer in the inbox and keep the history on the contact in the CRM.
International customers
Where Telegram is more common than WhatsApp, you're reachable there without rolling out another app to the team.
FAQ
Frequently Asked Questions
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