Which plan do I need?

Telegram is included from the Suite plan and available during the trial. You find it under Conversations → Channels.

Can I message customers first?

No. A Telegram bot cannot start a conversation. The person writes first, usually by tapping Start on your bot. Share the link https://t.me/ on your website, in your signature or as a QR code.

Are photos and voice messages shown?

The inbox shows text. Photos, voice messages, stickers and files appear as an attachment note, with their caption if there is one.

Does it work in Telegram groups?

No. Only private chats with your bot reach the inbox. Messages in groups the bot was added to are ignored.

What if the token leaks?

Send /revoke to BotFather, disconnect the bot under Conversations → Channels and paste the new token. Whoever has the token controls your bot.

What happens when I disconnect?

Past conversations stay readable in the inbox. You can reply again once a bot is connected. If you connect a different bot, customers have to start that bot first.

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meetergo

Communication

Telegram Integration for meetergo

Connect a Telegram bot and answer its messages in the shared inbox, next to WhatsApp, email and chat.

Start for free How to set it up

Free forever
No credit card
GDPR compliant

Included from SuiteCompare plans

meetergo

New bookingBooked

Markus LehmannLehmann Bau

First meeting: Thu, Nov 19, 10:30

Hi Markus, your first meeting on Thu, Nov 19 at 10:30 is confirmed.10:31

Thanks, see you Thursday

01 Features

What the Telegram integration does

The Telegram integration turns your Telegram bot into a channel of the meetergo inbox. Every message someone sends your bot becomes a conversation your team can assign, label, snooze and answer. Your replies are sent by the bot into the same Telegram chat. You create the bot in two minutes with @BotFather, then paste its token into meetergo. Each person gets one conversation, and the messages show up on the contact's timeline in the CRM. Telegram is included in the Suite plan and above.

One inbox for every channel
Telegram conversations sit next to WhatsApp, email, live chat and LinkedIn. Your team works one list instead of five apps.
Telegram
Hi Markus, your first meeting on Thu, Nov 19 at 10:30 is confirmed.10:31
Thanks, see you Thursday
Markus LehmannLehmann Bau
Assign, label, snooze
Assign conversations to a teammate, sort them with labels and snooze them for later, like any other channel.
New booking
Reply through your bot
Your reply goes out as a message from your bot into the same Telegram chat. Customers see your bot's name, not someone's private number.
Thu, Nov 19
09:0010:3014:00
On the contact timeline
Telegram messages appear on the contact's timeline in the meetergo CRM, next to meetings and other conversations.
Also included
- Set up with one tokenCreate a bot with @BotFather, paste the token, done. No developer, no webhooks to configure.
- Clear feedback on errorsIf someone blocked your bot, the reply fails and the inbox tells you, instead of swallowing it silently.

02 Setup

How to connect Telegram with meetergo

Create a Telegram bot and connect it to the meetergo inbox.

Set up in about 5 minutes

SettingsIntegrations
TelegramConnect
01
Create a bot with @BotFather
Open @BotFather in Telegram, send /newbot and choose a name and a username that ends in "bot".
meetergo wants to access your Telegram account
Allow access
02
Copy the token
BotFather sends you a token. Treat it like a password.
Paste it into meetergo
03
Paste it into meetergo
Open Conversations → Channels, select Set up for Telegram and paste the token.
TelegramConnected
First meeting, 10:30Booked
04
Test it
Open your bot in Telegram, tap Start and send a message. It appears in the inbox within seconds.

Start for free Visit Telegram

03 Use cases

How teams use meetergo with Telegram

Service teams
Customer service on Telegram
Link your bot from your website and email signature. Requests land in the team inbox, where everyone sees who is answering.
Coaches and education
Communities and courses
Participants send their questions to the bot. You answer in the inbox and keep the history on the contact in the CRM.
International sales
International customers
Where Telegram is more common than WhatsApp, you're reachable there without rolling out another app to the team.

Discover more

All 100+ integrations

FAQ

Frequently asked questions

Pricing

One price for the team

Light per person. Suite and Premium with 3 people included. AI comes with every plan.

How many are you?

Free
Try it out
€0a month
Up to 3 people
Free forever
Start for free
No credit card
Light
Clients book with you
€10.32instead of €12.90a month
per person
For the first year, then €12.90 a month
Try for free
7 days, no credit card
Everything in Free, plus
- New in Light
- Mollie
For comparison: Calendly Teams €16 per person (Source)
Recommended for teams
For incoming enquiries
Suite
Every enquiry answered, through to the invoice
€49.50instead of €99a month
3 people included
For the first year, then €99 a month
Try for free
7 days, no credit card
Everything in Light, plus
For winning new customers
Premium
Win new customers. Under your brand
€89.50instead of €179a month
3 people included
For the first year, then €179 a month
Try for free
7 days, no credit card
Everything in Suite, plus
- One per person
- To contacts who opted in
- Companies, not people