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meetergo

Communication

Facebook Messenger Integration for meetergo

Connect your Facebook Page and answer its Messenger messages in the shared inbox, next to WhatsApp, email and chat.

Start for freeHow to set it up
  • Free forever
  • No credit card
  • GDPR compliant

Included from SuiteCompare plans

meetergomeetergo
Facebook Messenger LogoFacebook Messenger
New bookingBooked
Markus LehmannLehmann Bau
First meeting
Thu, Nov 19, 10:30
Facebook Messenger
Hi Markus, your first meeting on Thu, Nov 19 at 10:30 is confirmed.10:31
Thanks, see you Thursday

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01 Features

What the Facebook Messenger integration does

The Facebook Messenger integration turns your Facebook Page into a channel of the meetergo inbox. Every message someone sends your page in Messenger becomes a conversation your team can assign, label, snooze and answer. Your replies are sent from the page into the same Messenger chat. You connect the page with "Connect with Facebook", no token and no developer needed. The messages show up on the contact's timeline in the CRM. Messenger is included in the Premium plan, like Instagram.

  • One inbox for every channel

    Messenger conversations sit next to WhatsApp, Telegram, email, live chat and LinkedIn. Nobody has to check the Facebook Page anymore.

    Facebook Messenger
    Hi Markus, your first meeting on Thu, Nov 19 at 10:30 is confirmed.10:31
    Thanks, see you Thursday
  • Markus LehmannLehmann Bau

    Assign, label, snooze

    Assign conversations to a teammate, sort them with labels and snooze them for later, like any other channel.

  • New booking

    Reply as your page

    Your reply goes from your Facebook Page into the same Messenger chat. Customers talk to your brand, not to someone's private profile.

  • Connect in one click

    "Connect with Facebook", pick the page, done. No token, no developer.

  • Also included

    • The 24-hour window in viewFacebook allows replies for 24 hours after the customer's last message. After that, the reply field closes until they write again.
    • On the contact timelineMessenger conversations appear on the contact's timeline in the meetergo CRM, next to meetings and other conversations.

02 Setup

How to connect Facebook Messenger with meetergo

Connect your Facebook Page to the meetergo inbox.

Set up in about 3 minutes

  1. SettingsIntegrations

    Facebook MessengerConnect

    01

    Open the channel

    Open Conversations → Channels and select Set up for Facebook Messenger.

  2. meetergo wants to access your Facebook Messenger account

    Allow access

    02

    Connect with Facebook

    Select Connect with Facebook and log in with an account that manages your page.

  3. Pick the page

    03

    Pick the page

    Allow access to the page. If you manage several pages, pick the one that should answer in the inbox.

  4. Facebook MessengerConnected
    First meeting, 10:30Booked

    04

    Test it

    Send your page a message from a different Facebook account. It appears in the inbox within seconds.

Start for freeVisit Facebook Messenger

03 Use cases

How teams use meetergo with Facebook Messenger

  • Sarah Nowak, Managing Director

    Local businesses

    Requests from your Facebook Page

    Whoever clicks "Send message" on your page lands in the team inbox. The answer comes from the team, not from whoever happens to have Facebook open.

  • Marketing teams

    Leads from ads

    If your Facebook ads drive Messenger conversations, the sales team answers them in the same inbox as email and WhatsApp.

  • Service teams

    Service for existing customers

    Questions about appointments and offers arrive where the rest of your customer communication lives, with the history in the CRM.

Discover more

All 100+ integrations

FAQ

Frequently asked questions

Pricing

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