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Simplify the way you make appointments: The advantages of using an online booking tool

Richard Gödel
CTO @ meetergo
2 minutes reading time
Table of contents
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What is an online booking tool?

Online Booking Tool is a useful tool for companies that want to manage and arrange appointments online. It facilitates the organization of appointments and reservations by automating the booking process and allowing customers to book their appointments online. In this article we will discuss some of the features and benefits of online booking tools and discuss other tools like find appointment, appointment booking tool, reconciliation tool online free and online appointment tool. We will also discuss the competitor keywords that are important in online booking tools.

Advantages of using an online booking tool

An online booking tool is an indispensable solution for companies that want to optimize their appointment management. It offers numerous advantages, such as more effective capacity utilization and greater planning reliability. It also helps to save time and costs and increase customer satisfaction.

An important advantage of the online booking tool is more effective utilization. It enables better planning, as the system automatically suggests available time slots based on availabilities and booked appointments. Also, the scheduler is updated in real time, so employees always have an overview of all bookings and can focus on their tasks.

Another important advantage is the increase in planning reliability. The ability to make online payments allows the company to plan ahead and be confident that customers will meet their deadlines. This reduces the risk of failures and increases the efficiency of scheduling.

The online booking tool also offers a real-time availability display that enables customers to find the right appointment quickly and easily. By connecting to partner portals, companies can also increase their reach and attract new customers.

Linking to surveys or other platforms further simplifies the appointment scheduling process. For example, customers can fill out a survey directly when booking an appointment to communicate their needs and expectations. The system's individual functions allow companies to flexibly adapt the online booking tool to their needs and thus achieve optimal customer retention.

In addition to the free version, there are also paid versions that offer advanced features. Companies can choose between monthly or annual pricing, with some providers also offering a private version.

Overall, the online booking tool is an indispensable tool for companies that want to make their appointment management more efficient. The many advantages, such as more effective utilization, increased planning reliability and the possibility of linking with other platforms make it an unbeatable solution.

Features of an online booking tool

An online booking tool is a powerful tool that can help companies automate their scheduling process. It offers numerous features and functions that help save time and money and increase customer satisfaction.

One of the most important functions of an online booking tool is the ability to book appointments and events. Customers can use it to easily and conveniently book appointments online without having to contact the company by phone or email to do so. This saves both companies and customers time and minimizes the stress and frustration associated with making appointments manually.

Another useful feature of an online booking tool is the ability to create surveys. Companies can create surveys to better understand their customers, learn their interests and expectations, and thus tailor their services accordingly. This feature can help companies run targeted marketing campaigns that are tailored to their customers' needs.

Customization options are another feature that distinguishes a good online booking tool. Companies can customize the tool to perfectly fit their industry and requirements. The tool should also offer a variety of settings to meet specific requirements and optimize customer service.

Both free and paid versions are available. While the free version allows for basic features and a limited amount of customization, the paid versions offer advanced features and capabilities, such as social media platform integration and plug-in functionality. Private and public versions are also available and offer different pricing models for different user groups.

When choosing an online booking tool, companies should make sure that the tool is specific to their industry and their specific requirements. Care should also be taken to ensure that the tool offers basic features such as appointment booking, availability display and the ability to create surveys.

In summary, an online booking tool offers a variety of features and functions that can help businesses automate their appointment scheduling process and increase customer satisfaction. While it's important to pay attention to industry-specific requirements, companies should also consider basic features such as appointment and event booking, survey creation, and customization options when choosing a tool.

Booking appointments and terminals

An online booking tool can be used for booking appointments and rooms to make the booking process more efficient and easier. Companies can set up the tool so that customers can easily book appointments or rooms online, saving time and stress.

Customers can use the calendar of the online booking tool to find and reserve available appointments and rooms. The calendar displays the availability of appointments and rooms in real time, allowing customers to see exactly when appointments are available. The option to book appointments online eliminates the need for customers to contact the company by phone or email, greatly simplifying the booking process.

Features like appointment reminders, confirmations, and cancellations make the booking process even easier and more effective. Customers receive automatic reminders via email or SMS before their appointment takes place, resulting in fewer no-shows. Appointment booking confirmations and a straightforward way to cancel appointments are also important features that ensure smooth booking and coordination with the company.

The calendar can also be integrated with other calendars and platforms to avoid duplicate appointment clashes. For example, companies can integrate their calendar with their Google Calendar to ensure that there are no conflicting appointments.

Overall, an online booking tool makes booking appointments and rooms much easier and can help companies increase customer loyalty and satisfaction. With the aforementioned features and easy integration with other calendars and platforms, the booking process becomes a smooth process for customers and companies alike.

Survey creation

Creating surveys can be an important way to get feedback from customers or employees. There are many online platforms that allow businesses to create and send surveys. One of the most popular platforms for creating surveys is SurveyMonkey.

To start creating surveys on SurveyMonkey, you need to create an account or log in if you already have one. There are free and paid options on SurveyMonkey, depending on how many features you need and how many surveys you want to send.

Once you're logged in, you can either choose a suitable template based on your survey theme, or you can create a survey from scratch and choose the theme and layout yourself. It's important to set the foundation of your survey so you know what questions to ask to get the feedback you need.

Once you've created your survey, you can import questions or enter them manually. SurveyMonkey offers a variety of options to customize your questions to your needs. You can also customize the look of your survey by changing the layout, colors, and fonts.

Once you've created and customized your survey, you'll need to specify the delivery method. SurveyMonkey offers several ways to send your survey, including via email, social media, or by embedding it on your website.

Creating surveys on SurveyMonkey is a simple and effective process that allows businesses to get valuable feedback from customers and employees. With a clear approach and a variety of options to customize your survey, SurveyMonkey is an ideal survey creation solution.

Recurring dates and events

Online booking tools usually offer the possibility to create and manage recurring appointments and events. The functions and features of the tool in this context allow companies and individuals to save time and extra effort in scheduling regular appointments.

The booking tool can automatically generate, update and manage such appointments. You can set specific intervals, duration and frequency of appointments and the tool will automatically generate the appointments according to the settings. This saves a lot of time and effort in planning and managing regular appointments.

In addition, booking tools also offer a number of setting options to shape the exact schedule. For example, users can specify on which days or on which days of the week recurring appointments should take place, at which time they should start and how often they should take place. In addition, booking tools allow users to adjust break days and holidays so that appointments do not take place on certain days.

Overall, booking tools provide an efficient solution for planning and managing recurring appointments and events. Automatic scheduling and adjustment of intervals, duration and frequency greatly simplifies users' tasks. With the ability to schedule breaks and holidays, users can ensure that the schedule is always up-to-date and meets the needs of their customers.

Linking with surveys or other platforms

An online booking tool already offers users a practical solution for managing their appointments and events. But with the integration of survey tools and other platforms, the possibilities expand even further. For example, users can gather feedback from customers, which in turn helps to tailor the service even better to customer needs.

For example, integrating survey tools into an online booking tool provides the ability to create surveys linked to booked appointments. Users can ask questions about a specific appointment or event and get valuable feedback from their customers. Another option is to include the survey link in the appointment confirmation or reservation email so customers can access it directly and provide feedback.

Users can also use other tools like social media platforms to grow their bookings. They can share the link to their online booking tool on their business social media pages and attract new customers. Another option is to integrate Google Calendar or other calendar platforms with the online booking tool to make scheduling even easier and more efficient.

By integrating with survey tools and other platforms, users gain access to a variety of useful features. For example, they can manage multiple bookings at a given time, create recurring appointments, customize individual functions, conduct free surveys, and much more. In addition, paid versions that offer even more features are often available, such as Amazon Web Services or Hetzner Online GmbH.

Overall, integrating survey tools and other platforms into an online booking tool offers a variety of benefits for users. They can manage their bookings more efficiently, gather valuable feedback from customers, and increase their social media presence. Those who need even more features can turn to paid options to expand the possibilities even further.

Free and paid versions

Online booking tools offer both a free and a paid version. The paid version offers the user more extensive functions and can thus be of great advantage for companies that have special requirements.

In general, the free version differs from the paid version mainly in its functionality. The free version is often limited to a limited number of bookings and quotas, while the paid version offers unlimited quotas and bookings. In addition, the paid version offers specializations for certain industries such as hairdressers, therapists, doctors and hotels.

With the paid version, users also gain access to custom features tailored to their unique business needs. These include, for example, setting up landing pages, personalizing booking forms, integrating payment services, accessing mobile apps and much more.

The advantages of a paid version are obvious. Companies can better manage and organize their bookings and reservations. They can improve their customer relationships by identifying and responding to their specific needs and expectations. By personalizing their booking processes, they create a positive experience for customers and increase their loyalty.

However, there are some costs and limitations to be aware of when using a paid version. Most paid versions require a monthly payment, often with an annual contract. The cost of the paid version varies depending on the provider, specification and number of bookings. Companies should therefore weigh their requirements and expectations well in advance to ensure that the cost-benefit ratio is right.

Overall, free and paid versions of online booking tools offer different benefits and features. Companies should consider their specific requirements and decide which option suits them best.

Social media integration options

into the online booking tool:

For companies that use social media channels to interact with customers and launch marketing campaigns, it is important to use an online booking tool that can be easily integrated. An integration allows companies to promote their booking options directly on their social media profiles and thus reach their customers directly in this way.

One of the most important features an online booking tool should offer is the ability to share bookings on social media channels. A share button that links to major social media platforms such as Facebook and Instagram allows customers to easily and quickly share their bookings and appointments with their friends and followers. This helps to achieve a wider reach and reach a larger number of potential customers.

For a business to realize the full potential of the online booking tool, they should run marketing campaigns with instantly shareable content on social media. By including reviews or allowing customers to provide feedback, the tool also drives engagement on social media. Reviews and feedback can be shared on Facebook or Instagram, for example, and provide higher interaction with customers.

In summary, a comprehensive integration of the online booking tool with social media can bring tremendous benefits to businesses. It simplifies the promotion and distribution of booking options, drives engagement, and provides instantly shareable content for marketing campaigns on social media. So, businesses should ensure that their booking tool offers full social media integration capability to take advantage of the extensive opportunities.

Plug-in functions for added efficiency

The online booking tool also offers companies additional plug-in features that help streamline scheduling, resource and employee management and increase efficiency.

An important feature is the automation of tasks provided by the tool. With this plug-in feature, companies can create and manage recurring appointments automatically. They then don't have to create appointments manually every time, which saves time and ensures that no appointments are forgotten.

Another useful plug-in is the possibility to implement graduated prices. This allows companies to charge different prices for different customer groups, e.g. for regular customers or for larger groups. This allows the company to target specific customer groups and promote customer loyalty.

The integration of payment services such as PayPal or Stripe is another valuable plug-in. Customers can use it to make online payments easily and securely, which makes paying for services easier and faster.

A custom text messaging feature is also a valuable plug-in feature. It allows companies to send automated messages to their customers, for example, to remind them of upcoming appointments or changes to bookings. This feature helps maintain customer relationships by making them feel that the company cares about them.

Finally, there is also the option to create a personalized access code for customers. This allows customers to log in directly to specific company resources or websites with access rights. This feature increases security and makes it easier for customers to access their bookings.

In summary, plug-in features such as task automation, tiered pricing, payment services, the custom text messaging feature and personalized access codes can help increase business efficiency and streamline scheduling, resource and employee management.

Private vs. public versions

Online booking tools have become essential for companies of all sizes to organize appointments, manage customer relationships and optimize business processes. When choosing a solution, companies must decide whether they prefer a private or public version of the tool.

A private version of an online booking tool is intended for companies that store sensitive data that should be accessible only to the company's employees. In such a version, you have complete control over the access rights and features that can be used by users. You can also customize the user interface to meet your specific business needs. A private version provides high data security and privacy.

In contrast, a public version of the online booking tool allows you to share a link to your booking page that anyone can use. Usually, this option is lower in price and offers customers a straightforward way to make bookings. However, there may be some limitations, such as data insecurity or available features.

The advantage of a private version of an online booking tool is that you have more control over who has access to your data. You can create user levels and assign individual access rights. This gives you full control over the management of appointments, especially if you are a company subject to strict data protection regulations, such as the European Union legislation(DSGVO). An example of such a private version is "Terminland Easy", hosted by Hetzner Online GmbH.

A disadvantage of private versions is the higher price, especially compared to the free option "Terminland Free". Depending on the number of bookings, it can be an expensive option and may not be necessary for companies that don't need to manage appointments that frequently. Besides, it can be a challenge to customize the user interface to fit your company's needs.

Eine öffentliche Version eines Buchungstools bietet eine kosteneffektive Möglichkeit für Unternehmen, das Buchungserlebnis für Kunden zu verbessern. Es gibt viele Tools wie "meetergo", "Doodle" und "", die kostenlose Versionen anbieten, die für kleine Unternehmen ausreichend sind. Ein großer Vorteil von öffentlichen Versionen ist der breitere Nutzerbereich, was zu einer höheren Verfügbarkeit führt. Darüber hinaus ist es einfach, Links auf der Website, Social-Media-Seiten und E-Mails bereitzustellen, um den Kunden die Buchung von Terminen zu erleichtern.

As a disadvantage, public versions often offer limited features compared to paid versions, such as customized email notifications or advanced integrations. In addition, there may not be absolute certainty when it comes to data security, since the data is stored on Amazon Web Services (AWS), as is the case">"Calendly".

Overall, it is important to consider the needs of the company and customer satisfaction before deciding between private and public versions of the booking tools. If the company regularly stores larger amounts of data and needs to meet high data protection standards, a private version is the better option. However, if you want to provide customers with a straightforward booking experience, a public version may be the best choice.

Price plans for different types of users

Pricing plans are an important factor in choosing a booking system. Depending on the type of user, prices can vary and include different features. In general, there are three main types of price plans - free, basic and premium.

Free versions of booking tools usually offer basic features like creating appointments and sending notifications. "Terminland Free" and "Doodle" are examples of free booking tools. These are ideal for small business owners or freelancers who only need to manage appointments occasionally. However, businesses with more extensive appointment scheduling will need to upgrade to a paid subscription.

Basic pricing plans are designed for businesses that need more control and features, but are not willing to pay for a premium subscription. These subscriptions can cost between 5 and 25 euros per month and typically offer features such as integration with social media and the ability to create surveys. "Terminland Easy" and "Calendly" offer basic versions of their booking systems.

Premium price plans are aimed at large companies that manage many appointments and require customized features. These subscriptions can cost between 30 and 100 euros per month and include features such as the ability to create recurring appointments and customize the booking page to the user profile."" and "Booker" are examples of booking systems with premium subscriptions.

It is important to note that each booking system is aimed at different types of users. Small business owners can benefit from a free or basic version, while large companies or businesses with a strong online presence can benefit from premium subscriptions that offer customized features and a personalized user interface.

For small business owners and freelancers who manage appointments only sporadically, free booking tools like "Terminland Free" can be a good choice. Basic price plans like "Terminland Easy" or "Calendly" are recommended for small business owners who want to strengthen their online presence and need more features. Premium plans are ideal for larger companies that manage many appointments and need a personalized user interface.

Options for the free version

Paid version options

Online booking tools offer users a convenient way to manage their appointments and use their time effectively. While free versions of these tools offer some basic functionality, paid versions may include advanced features and tools that significantly improve the user experience.

Pricing for paid versions can vary depending on the feature set and the tool offered. However, in general, paid versions offer advanced features such as the ability to add multiple employees, accept payments directly from the booking page, or even integrations with other tools or platforms.

Some of the benefits of upgrading to a paid version of online booking tools include:

- Access to advanced features: Paid versions allow users to access other tools not available in the free version. This can include customizing booking pages, integrating APIs, or creating custom online forms.

- More users: Paid versions often offer the ability to add multiple employees to share the booking load.

- Improved user experience: With paid versions, online booking tools provide a smooth and user-friendly booking experience where the customer can quickly and easily book or cancel an appointment. This increases customer satisfaction tremendously.

Some of the best online booking tools on the market that offer a paid version are: Acuity Scheduling (from 15€ per month), meetergo (from 7€ per month), 10to8 (from 12,80€ per month), (from 9,90€ per month). These booking systems offer extensive features such as full integration with Google Calendar, online payments, integrations with social media and much more.

Overall, it is worth switching to a paid version of online booking tools as they offer users a better experience and provide more features to manage their booking load. However, depending on the user's needs, the price of paid versions can vary, so it's worth comparing the different features and prices carefully to find the right tool.


What online tools are available for finding appointments?

There are many online tools for finding appointments. They can be used quickly and easily to make appointments without making an email or phone calls.

One of the most popular tools is meetergo.

Is Doodle compliant with the GDPR?

Doodle is DSGVO compliant. The Doodle team is committed to compliance with all European data protection laws and policies, as well as the GDPR.

Is WhatsApp in companies compatible with the GDPR?

The GDPR (General Data Protection Regulation) is the European Union's data protection law that sets guidelines for organizations to protect the personal data of EU citizens. This regulation applies to all companies, including those that use WhatsApp as an internal communication platform.

Which appointment booking system for free?

If you're looking for a free appointment booking system, there are some great options out there. meetergo is one of the most popular and user-friendly platforms out there. It integrates with many different calendar products like Google Calendar, Outlook, and Office 365, so it's easy to sync your schedule with it. You can also customize your availability and set automatic reminders.

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