Looking for a free CRM and wondering if Pipedrive fits the bill? Here's the short answer: No, Pipedrive is not free. Pipedrive only offers a 14-day free trial, after which you must subscribe to a paid plan starting at $14/user/month.
In this comprehensive guide, we'll break down Pipedrive's actual pricing structure, reveal the hidden costs that can quickly inflate your bill, and compare the best free and affordable CRM alternatives that might better suit your needs.
Does Pipedrive Have a Free Plan?
No, Pipedrive does not offer a permanent free plan. Unlike some competitors like HubSpot CRM or Bitrix24, Pipedrive requires a paid subscription to use the platform beyond the trial period.
What Pipedrive does offer:
- 14-day free trial β Full access to Premium features, no credit card required
- Paid plans only β Starting at $14/user/month (annual billing)
- No freemium tier β Even basic pipeline tracking requires a subscription
Once your trial ends, you'll lose access to all your data unless you subscribe. This can be frustrating if you've already invested time setting up your pipelines.
Pipedrive Pricing Breakdown (2026)
Pipedrive offers five pricing tiers. Here's what each plan costs and includes:
Pipedrive pricing plans 2026 (prices in USD)
| Plan | Monthly Billing | Annual Billing | Key Features |
|---|---|---|---|
Essential | $24/user | $14/user | Pipeline management, contacts, deals, basic reports |
PlanEssential Monthly Billing$24/user Annual Billing$14/user Key FeaturesPipeline management, contacts, deals, basic reports | |||
Advanced | $49/user | $39/user | Email sync, templates, automation builder, scheduling |
PlanAdvanced Monthly Billing$49/user Annual Billing$39/user Key FeaturesEmail sync, templates, automation builder, scheduling | |||
Professional | $69/user | $49/user | Revenue forecasting, e-signatures, team management |
PlanProfessional Monthly Billing$69/user Annual Billing$49/user Key FeaturesRevenue forecasting, e-signatures, team management | |||
Power | $79/user | $64/user | Project management, phone support, larger teams |
PlanPower Monthly Billing$79/user Annual Billing$64/user Key FeaturesProject management, phone support, larger teams | |||
Enterprise | $129/user | $99/user | Unlimited features, security controls, dedicated support |
PlanEnterprise Monthly Billing$129/user Annual Billing$99/user Key FeaturesUnlimited features, security controls, dedicated support | |||
The Hidden Costs: Pipedrive Add-ons
Pipedrive's base pricing tells only part of the story. Many essential features require expensive add-ons:
Pipedrive add-on pricing (annual billing)
| Add-on | Price | What It Does |
|---|---|---|
LeadBooster | $32.50/month | Chatbots, web forms, live chat, prospector |
Add-onLeadBooster Price$32.50/month What It DoesChatbots, web forms, live chat, prospector | ||
Web Visitors | $41/month | Track website visitors and identify companies |
Add-onWeb Visitors Price$41/month What It DoesTrack website visitors and identify companies | ||
Campaigns | $13.33/month | Email marketing and automation |
Add-onCampaigns Price$13.33/month What It DoesEmail marketing and automation | ||
Projects | $6.70/user/month | Project management and task boards |
Add-onProjects Price$6.70/user/month What It DoesProject management and task boards | ||
Smart Docs | $32.50/month | Document templates, tracking, e-signatures |
Add-onSmart Docs Price$32.50/month What It DoesDocument templates, tracking, e-signatures | ||
Real cost example: A 5-person team on the Advanced plan ($39/user) with LeadBooster and Campaigns would pay:
$195 (base) + $32.50 + $13.33 = $240.83/month β nearly $50/user when you factor in the add-ons.
Pipedrive Pros and Cons
β Advantages:
- β Intuitive visual pipeline interface
- β 500+ third-party integrations
- β AI sales assistant on higher plans
- β Mobile apps for iOS and Android
- β Strong automation capabilities
β Disadvantages:
- β No free plan available
- β Essential features locked behind expensive add-ons
- β Limited meeting scheduler compared to dedicated tools
- β No built-in video conferencing
- β US-based servers (GDPR concerns for EU businesses)
Best Pipedrive Alternatives (Free & Affordable)
If Pipedrive's pricing doesn't work for your budget, here are the best alternatives to consider β including options with free plans and more transparent pricing.
1. meetergo β Best All-in-One CRM + Scheduling Solution
meetergo offers what Pipedrive can't: a free plan plus an integrated platform that combines Sales CRM, appointment scheduling, and video conferencing in one tool. No need to pay for multiple subscriptions.
β Advantages:
- β Free plan available (unlimited meetings, 1 calendar)
- β Built-in Sales CRM with visual Kanban pipeline
- β Integrated video conferencing (meetergo connect) β no Zoom needed
- β 100% GDPR-compliant with EU servers (Frankfurt)
- β Round-robin scheduling for sales teams
- β Lead routing forms to qualify and route leads automatically
- β HubSpot, Pipedrive, and Salesforce integrations included
β Disadvantages:
- β Smaller integration marketplace than Pipedrive
- β CRM is an add-on (β¬14/user/month)
π° Pricing: Free plan available. Paid plans from β¬7/month. Sales CRM add-on: β¬14/user/month.
2. HubSpot CRM β Best Free CRM for Beginners
HubSpot offers one of the most generous free CRM plans on the market. You get contact management, deals, tasks, and basic reporting for unlimited users β forever free.
β Advantages:
- β Truly free plan with no user limits
- β Full marketing, sales, and service hubs available
- β Excellent email tracking and templates
- β Massive integration ecosystem
β Disadvantages:
- β Paid plans are expensive ($50-$1,200+/month)
- β Free plan has HubSpot branding on forms/emails
- β No built-in video conferencing
π° Pricing: Free plan available. Sales Hub Starter from $20/user/month.
π Visit HubSpot CRM
3. Freshsales β Best for AI-Powered Sales
Freshsales (from Freshworks) offers a free plan for up to 3 users, plus AI-powered lead scoring and insights on paid plans.
β Advantages:
- β Free plan for up to 3 users
- β Freddy AI for lead scoring and insights
- β Built-in phone and chat
β Disadvantages:
- β Free plan limited to 3 users
- β Less customizable than Pipedrive
π° Pricing: Free plan available. Growth from $9/user/month.
π Visit Freshsales
4. Bitrix24 β Best Free CRM for Unlimited Users
Bitrix24 offers a completely free CRM with unlimited users β making it ideal for growing teams on a tight budget.
β Advantages:
- β Free plan with unlimited users
- β Built-in project management and tasks
- β Video calls and chat included
β Disadvantages:
- β Steep learning curve β interface is complex
- β Free plan has storage limits (5GB)
π° Pricing: Free plan available. Basic from $49/month (5 users).
π Visit Bitrix24
5. Zoho CRM β Best Value for Growing Teams
Zoho CRM offers a free plan for up to 3 users and paid plans that are significantly cheaper than Pipedrive with similar features.
β Advantages:
- β Free plan for up to 3 users
- β Full Zoho suite integration (40+ apps)
- β Excellent customization options
β Disadvantages:
- β Interface can feel dated
- β Customer support varies by plan
π° Pricing: Free plan available. Standard from $14/user/month.
π Visit Zoho CRM
Pipedrive vs Alternatives: Comparison Table
Comparison of Pipedrive and top CRM alternatives
| Feature | Pipedrive | meetergo | HubSpot | Freshsales | Zoho |
|---|---|---|---|---|---|
Free Plan | β No | β
Yes | β
Yes | β
Yes (3 users) | β
Yes (3 users) |
FeatureFree Plan Pipedriveβ No meetergoβ
Yes HubSpotβ
Yes Freshsalesβ
Yes (3 users) Zohoβ
Yes (3 users) | |||||
Starting Price | $14/user | β¬7/month | $20/user | $9/user | $14/user |
FeatureStarting Price Pipedrive$14/user meetergoβ¬7/month HubSpot$20/user Freshsales$9/user Zoho$14/user | |||||
Built-in Video | β No | β
Yes | β No | β No | β No |
FeatureBuilt-in Video Pipedriveβ No meetergoβ
Yes HubSpotβ No Freshsalesβ No Zohoβ No | |||||
Meeting Scheduler | β οΈ Basic | β
Advanced | β
Yes | β οΈ Limited | β
Yes |
FeatureMeeting Scheduler Pipedriveβ οΈ Basic meetergoβ
Advanced HubSpotβ
Yes Freshsalesβ οΈ Limited Zohoβ
Yes | |||||
GDPR Compliant | β οΈ US servers | β
EU servers | β οΈ US servers | β οΈ US servers | β
EU option |
FeatureGDPR Compliant Pipedriveβ οΈ US servers meetergoβ
EU servers HubSpotβ οΈ US servers Freshsalesβ οΈ US servers Zohoβ
EU option | |||||
Pipeline View | β
Excellent | β
Kanban | β
Yes | β
Yes | β
Yes |
FeaturePipeline View Pipedriveβ
Excellent meetergoβ
Kanban HubSpotβ
Yes Freshsalesβ
Yes Zohoβ
Yes | |||||
Lead Routing | β οΈ Add-on | β
Included | β
Paid | β No | β
Paid |
FeatureLead Routing Pipedriveβ οΈ Add-on meetergoβ
Included HubSpotβ
Paid Freshsalesβ No Zohoβ
Paid | |||||
Who Should Use Pipedrive?
Despite not having a free plan, Pipedrive can be a good choice for certain teams:
- Sales-focused teams who need a visual pipeline interface
- Companies with budget for premium CRM features and add-ons
- Teams needing 500+ integrations with third-party tools
- Organizations not concerned about GDPR/EU data residency
Who Should Choose an Alternative?
Consider alternatives to Pipedrive if you:
- Need a free CRM β Try HubSpot, Bitrix24, or meetergo's free plan
- Want integrated video conferencing β meetergo includes this free
- Require GDPR compliance β meetergo has EU servers in Frankfurt
- Need scheduling + CRM in one tool β meetergo combines both
- Want transparent pricing β Avoid Pipedrive's add-on model
Frequently Asked Questions
Is Pipedrive free to use?
No, Pipedrive is not free. It offers a 14-day free trial with full access to Premium features, but there is no permanent free plan. After the trial, you must subscribe to a paid plan starting at $14/user/month (billed annually) or $24/user/month (billed monthly).
How much does Pipedrive cost per month?
Pipedrive costs between $14 and $99 per user per month depending on the plan (annual billing). The Essential plan starts at $14/user, Advanced at $39/user, Professional at $49/user, Power at $64/user, and Enterprise at $99/user. Monthly billing costs 30-40% more.
What is the best free alternative to Pipedrive?
The best free alternatives to Pipedrive are: meetergo (free plan + affordable CRM add-on with integrated video and scheduling), HubSpot CRM (unlimited free users, excellent for beginners), Bitrix24 (free with unlimited users), and Zoho CRM (free for up to 3 users). Each has different strengths depending on your needs.
Does Pipedrive have a free trial?
Yes, Pipedrive offers a 14-day free trial that gives you full access to Premium plan features. No credit card is required to start the trial. However, once the trial ends, you'll need to subscribe to a paid plan to continue using the platform and access your data.
Is Pipedrive worth the money?
Pipedrive can be worth the money for sales-focused teams that need a visual pipeline interface and don't mind paying for add-ons. However, the total cost can quickly exceed $50-100/user/month when you factor in necessary add-ons like LeadBooster and Campaigns. For many businesses, alternatives like meetergo or HubSpot offer better value.
Can I use Pipedrive without paying?
You can only use Pipedrive without paying during the 14-day free trial. After that, a paid subscription is required. If you need a permanently free CRM, consider alternatives like HubSpot CRM (unlimited free users), Bitrix24 (free with unlimited users), or meetergo (free plan for scheduling with optional CRM add-on).
What happens when Pipedrive trial ends?
When your Pipedrive trial ends, you'll lose access to the platform and your data until you subscribe to a paid plan. Your data is retained for a limited period, but you can't access it without paying. This is why many users prefer CRMs with free tiers β your data remains accessible even if you don't upgrade.
Conclusion: Is Pipedrive Free? No β But There Are Great Alternatives
To summarize: Pipedrive is not free. It only offers a 14-day trial, after which you must pay $14-$99/user/month plus additional costs for essential add-ons.
Key takeaways:
- Pipedrive offers only a 14-day free trial, not a free plan
- True costs can reach $50-100+/user/month with add-ons
- meetergo offers a free plan with integrated scheduling, video, and optional CRM
- HubSpot and Bitrix24 offer free CRM plans with unlimited users
If you're looking for a CRM that combines scheduling, video conferencing, and pipeline management without breaking the bank, give meetergo's Sales CRM a try β it's designed for modern sales teams who want everything in one GDPR-compliant platform.
