Gone are the days of boring booking confirmations and reminder emails! This spring update brings the creative control you've been asking for—plus some surprises you didn't even know you needed. From emails that actually look good (and convert better) to AI that speaks your customers' language (literally), we've packed this update with features that make scheduling feel less like admin work and more like magic.
Customizable Email Designs: Make Every Message Count
The long-awaited email customization feature has finally arrived! Now you can fully customize the appearance of your booking emails to match your brand identity. The email design system has been completely overhauled with a modern look that renders beautifully across all email clients.
Take control of colors, fonts, and layouts to ensure every communication reflects your company's unique style. Whether you want to adjust the header, change button colors, or incorporate your logo more prominently, the intuitive editor makes it simple to create professional-looking emails without any design experience.
This improved email design system doesn't just look better—it performs better too. With optimized rendering across Gmail, Outlook, Apple Mail, and mobile email clients, your messages will look consistent and professional no matter where they're viewed. Studies show that branded emails can increase booking completion rates by up to 35% and reduce no-shows by nearly 28%, directly impacting your bottom line.
Learn more about customizing your emails in our Help Center →
AI Translations: Connect Globally with One Click
Breaking language barriers has never been easier with our new AI translation feature. Maintain email templates in multiple languages without the hassle of manual translations or hiring professional translators.
The smart system allows you to create an email template in your primary language and then automatically translate it into any supported language with a single click. Even better, when you make changes to your primary template, those updates can be automatically applied across all language versions, keeping your messaging consistent everywhere.
This feature is perfect for businesses with international clients or companies operating in multilingual regions. Sending booking confirmations and reminders in the recipient's native language can decrease no-show rates by up to 23% and show your clients that you value their business regardless of language differences.
Discover how to set up multilingual templates in our Help Center →
Video Embed: Convert Visitors into Bookings
The new video embedding option takes your scheduling widgets to the next level. Now you can place videos directly on your website alongside booking options—no technical knowledge required.
This powerful combination of video and scheduling is the highest converting embedding option we've tested, with conversion rates reaching up to 89% higher than standard text-only booking pages. Create compelling experiences right on your conversion pages by showcasing your services, introducing your team, or explaining your process through video.
The seamless integration means visitors can watch your presentation and book an appointment without leaving the page. This frictionless experience reduces drop-offs and capitalizes on the moment of interest. It's simply the most powerful scheduling embedding option available on the market today, offering an unparalleled advantage over traditional booking methods.
Check out our video embedding guide in the Help Center →
Host Selection for Round Robin Scheduling
The new host selection option for round robin meeting types gives your invitees more control over their booking experience. Now they can choose a specific host before finalizing their appointment—perfect for coaching businesses, medical practices, or any service where personal connection matters.
You can configure whether a host must be selected or if leaving the choice blank will trigger the standard round robin distribution. This flexibility accommodates different workflows while still maintaining the efficiency of round robin scheduling.
For medical practices, clients can now choose their preferred doctor directly during the booking process. For coaching businesses, clients can select the coach they connect with most. This level of personalization makes Microsoft Bookings look like it's still figuring out the basics of scheduling—and that's putting it kindly!
Learn how to set up host selection in our Help Center →
Additional Improvements
We've also made numerous smaller improvements and fixes to enhance your meetergo experience:
- Fixed an issue where users were redirected to settings after creating a new meeting type
- Improved performance on the meeting type overview page, reducing data usage and fixing issues for large accounts that were hitting rate limits
- Prevented the deletion of email templates that are set as default templates
- Added warning messages in default email templates to indicate that changes affect all default emails across your company
- Fixed instances where the phone field appeared on booking pages when it shouldn't
- Resolved issues in the double opt-in flow that were causing bookings to fail unexpectedly
- Fixed Make/Zapier webhook functionality in the Growth tier
- Adjusted rate limits for better performance across the platform
These updates reflect our ongoing commitment to making meetergo the most user-friendly and powerful scheduling platform available. We're constantly listening to your feedback and working to improve the tools you rely on every day.
Ready to explore these new features? Log in to your meetergo account now and discover how these improvements can streamline your booking process and enhance your client experience. As always, our support team is available if you have any questions or need assistance with implementing these new features.
Happy scheduling!